Will you place a banner or advertisement on my site?
Do you offer 24-hour phone support?
Can I access my site without typing the www.?
Is there any additional charge for having sub-domains?
What will be the cost for having my 2nd domain parked with LiquidPages.com?
Do you host foreign domain names?
Do I need a Linux machine to access my account?
What kind of server uptime do you guarantee?
Do you support IMAP?
Do you support Java-servlets (JSP)?
Do you support Active Server Pages (ASP) application?
Do you support MS FrontPage Extensions?
Do you support Cold Fusion?
Do you offer password-protected directories?
What type of database system do you support?
Do you support SSH or Telnet?
What is the path to Perl/ Sendmail?
Does LiquidPages.com have any pre-made templates for sale?
Can I change my domain name if the application was done wrongly?
Can I have my refund by check, if I've paid by credit card?
Will your system support Dreamweaver?
Can I use your services to send Spam?
Can I upgrade my hosting package whenever it's needed?
Are there any discounts given for a Non-profit Organization?
Which payments method do you accept?
How often will I be billed?
Does LiquidPages.com offer a 30-day money back guarantee?
Will you place a banner or advertisement on my site?
Absolutely "not". We will not place any advertisement banners, pop-ups, and ads on your web site. Absolutely advertisement FREE, as you have all the web space to by yourself.
Do you offer 24-hour phone support?
LiquidPages.com offers phone support at 1-718-928-3795.
We are the only host with such low prices to do so.
Can I access my site without typing the www.?
Yes, you can access your web site with or without the www.
Is there any additional charge for having sub-domains?
No. There are no additional charges involved if you wish to have more then one sub-domain.
What will be the cost for having my 2nd domain parked with LiquidPages.com?
There will be no additional cost to have your 2nd domain name parked at LiquidPages.com DNS server. These are only allowed according to our Hosting Packages as there are limitations for each hosting account to have limited domains parked.
Do you host foreign domain names?
Yes, all domain names will work with LiquidPages.com accounts.
Do I need a Linux machine to access my account?
No, you don’t need to have a Linux machine to access your account as you may access your accounts with just an Internet Browser (example: Internet Explorer/ Netscape or Opera).
What kind of server uptime do you guarantee?
Our well-maintained and responsive server administrative teams keep our servers' uptimes at 99.99% — one of the highest in the industry today.
Do you support IMAP?
Our servers are configured to work with both POP3 and IMAP. We recommend that you use IMAP due to security issues.
IMAP encrypts your password during the downloading of email to Outlook Express/Netscape mail, as POP3 does not support encryption.
Do you support Java-servlets (JSP)?
No.
Do you support Active Server Pages (ASP) application?
No.
Do you support MS FrontPage Extensions?
Yes, LiquidPages.com is able to support FrontPage Extensions.
Do you support Cold Fusion?
No.
Do you offer password-protected directories?
Yes, since it uses .htaccess, FrontPage users must use the password protection utilities that come with the software.
What type of database system do you support?
LiquidPages.com supports MySQL and Postgresql.
Do you support SSH or Telnet?
No, we do not support SSH and Telnet, mainly because we care for our customers' web site security issues. By giving SSH/Telnet access, we are putting a 45% or higher risk to all our customers accounts by intruders that can break the system and deface websites.
We ensure 100% security for all our customers by not taking such risks; this is why LiquidPages.com had to drop the SSH/Telnet Access.
An article wrote:
‘The expense of tracking and collecting evidence per hacker costs up to US $250,000, not counting prosecution cost. Security is one of our top priorities, we hope our clients view our decision the way we do, and it is for our clients benefit.’
What is the path to Perl/ Sendmail?
The path for Perl and Sendmail are as below:
Perl: /usr/bin/perl
Sendmail: /usr/sbin/sendmail
Does LiquidPages.com have any pre-made templates for sale?
LiquidPages.com offers custom templates at very low prices. Please visit http://liquidpages.com/webdesign.html for more information.
Can I change my domain name if my application was applied wrongly?
Yes you may, but there will be an extra cost involved, as LiquidPages.com has to make the purchase of your first domain name. Therefore, on the second domain name, there will be a charge of $12.00 for the domain name.
At the same time, you would have to contact our technical support department regarding this issue, as there are changes that need to be executed from our system.
Can I have my refund by check, if I’ve paid by credit card?
It is the clients’ responsibility to supply a valid credit card at the time of refund request. Please note that refunds for money wires and / or check orders cannot be honored, as they are not applicable.
Will your system support Dreamweaver?
Yes, our servers support Dreamweaver and other HTML editors.
Can I use your services to send Spam?
NO SPAMMING - Any site operators who uses/stores any kind of spamming software, or whose spamming activities affect Wired Host. servers negatively in any way, will have their accounts terminated without warning. They will also be fined $50.
Can I upgrade my hosting package whenever it’s needed?
Yes, you will be able to upgrade you plans at anytime, all you have to is to send an email to billing@LiquidPages.com
Are there any discounts given for a Non-profit Organization?
Our prices are one of the lowest in the industry for Commercial web hosting. We believe that our hosting accounts are already, very reasonably priced. No additional discounts for non-profit organizations are available at this time.
Which payments method do you accept?
We accept all major credit card (example: Visa, MasterCard, American Express) including Paypal.
Payments by check will be available soon.
How often will I be billed?
When you are billed is based on which hosting agreement you select. For example: if you select a 1-year agreement you will be billed once every 1-year.
Does LiquidPages.com offer a 30-day money back guarantee?
LiquidPages.com reserves the right to cancel the service at any time. Customer refund requests are to be sent to sales@LiquidPages.com and will only be processed in cases of service non-performance where LiquidPages.com is clearly at fault. Refund requests for problems beyond LiquidPages.com's control will be refused.
For example:
Domain transfer failure.
Failure of any third party script or program that's not supported by LiquidPages.com.
A customer's lack of experience in dealing with web basics and communication protocols. |